Glossary

Change Order

A formal amendment to an agreed scope of work, adjusting deliverables, timeline or price. The mechanism that keeps contracts honest, and the mechanism through which a winning bid recovers its margin.

Individually, most change orders are reasonable. That is what makes them dangerous: each one is approved on its own merits while the cumulative commercial picture drifts somewhere nobody signed up to.

Last reviewed 3 July 2026 · Free and ungated

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A working definition

A change order is a documented, mutually agreed modification to an existing contract or statement of work: added scope, altered specifications, revised dates, adjusted price. It exists because real projects change, and because changes made informally become disputes made formally.

Why the change process is where margin lives

A vendor who priced aggressively to win did not intend to lose money; they intended to recover it. The change order is how. Once a supplier is embedded, each change is negotiated without competitive pressure, priced against the cost of switching rather than the cost of the work. The buyer's approvers see one change at a time, usually sized just below the threshold that would trigger scrutiny. The question a decision-maker should ask is never whether this change order is justified. It is what the total contract value has become, and whether the original award decision would survive that number.

Signals the mechanism is being gamed

  • Change requests for items any competent bidder should have foreseen, arriving after month three.
  • A pattern of changes each priced just under the governance threshold.
  • Changes priced at rates worse than the original rate card, because the alternative is delay.
  • No running total of cumulative contract value presented alongside individual approvals.

Each change was reasonable. Is the total still the right decision?

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